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Last updated: May 20, 2025

Privacy Policy

A quick overview of how we handle your personal data securely and responsibly.

This Privacy Policy describes how DePower AG (DePower, we, us or our) collects, uses, stores, shares, processes, discloses, and protects your information when you use our Services (as defined below).

The Services shall mean all services provided by DePower, including those offered through the Delta platform, related accounts, and any other engagement, communication, or transaction involving Delta, which may be updated or expanded from time to time.

References to you or your include individuals or entities using Delta’s services, and any authorized representatives or delegates acting on their behalf.

This Privacy Policy provides a general overview of our data handling practices. Please read it carefully to understand how we process and protect your personal data.

1. The Data We Collect About You

Personal data means information that relates to an identified or identifiable living individual. It does not include anonymized data.

We may collect, use, store, process, and transfer different kinds of your personal data:

  • Identity Data includes first name, middle name, maiden name, last name, title, tax ID, marital status, date of birth, gender, identity document number, nationality and any other information contained in any identification documents you provide to us.
  • Contact Data includes billing address, residential address, email address and telephone numbers.
  • Financial Data includes bank account details.
  • Transaction Data records of deposits, withdrawals, trades, conversions, or interactions with any Services.
  • Technical Data IP address, login data, browser type/version, time zone, operating system, and other device-related data.
  • Usage Data how you interact with the Services, including platform activity.
  • Marketing and Communications Data preferences for marketing and communications.
  • Location Data approximate or specific device location when permitted.
  • Survey and Feedback Data any information provided via surveys, feedback forms, or customer support interactions.

We may also create or use aggregated data for research, analytics, or operational purposes, which does not directly or indirectly reveal your identity.

2. How We Collect Your Personal Data

We collect personal data using the following methods:

Direct interactions - such as when you:

  • Open or manage an account with Delta;
  • Complete KYC/AML verification;
  • Engage in transactions;
  • Subscribe to marketing or communication updates;
  • Complete surveys or send us feedback.

Automated technologies - when you:

  • Use our website or platform, we may collect technical or usage data through cookies, analytics tools, or other tracking technologies.

Third-party sources - such as:

  • Verification or compliance providers;
  • Financial institutions;
  • Analytics and marketing partners;
  • Public databases or social media platforms (where legally permitted).

If you provide data relating to another person, you confirm that you have obtained their consent to share that data with us.

3. How We Use Your Personal Data

We process your personal data to:

  • Provide, operate, and maintain our Services;
  • Verify your identity and comply with legal or regulatory obligations;
  • Manage our relationship with you and communicate updates;
  • Ensure the security, integrity, and performance of our platform;
  • Prevent fraud, misuse, or unauthorized access;
  • Analyze usage, develop new features, and improve our offerings;
  • Conduct marketing where permitted by applicable law.

We do not sell your personal data.

5. Marketing

You may receive marketing messages if you have opted in. You can opt out anytime by clicking unsubscribe in the message or contacting us.

6. Cookies

Our website uses cookies to improve your experience. You can manage cookie preferences through your browser settings. Some site functionality may be affected if cookies are disabled.

8. International Transfers

Where applicable, we may transfer your personal data internationally. We ensure any such transfer is compliant with local data protection laws and implement safeguards such as Standard Contractual Clauses or equivalent.

9. Data Security

We employ robust administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, misuse, or alteration. These include encryption, access controls, regular audits, and secure data storage practices.

10. Data Retention

We retain personal data only as long as necessary to fulfill our purposes, including legal, regulatory, or accounting requirements. We may anonymize data for statistical purposes, in which case it is no longer treated as personal data.

11. Your Rights

Subject to applicable law, you have the right to:

  • Access your personal data;
  • Correct inaccurate or incomplete information;
  • Withdraw consent where applicable;
  • Object to or restrict certain data processing;
  • Request data erasure in specific circumstances.

To exercise these rights, please contact us at: privacy@deltamoney.io


We may request verification of your identity before processing your request.

12. Change to This Privacy Policy

We may revise this Privacy Policy from time to time. Material updates will be communicated through our website or direct communication. The date at the top indicates the latest revision.

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Important Disclosure

Delta Labs (DePower AG) is a research and development firm, not a bank. Custody and institutional services are exclusively provided by Delta Institutional.

All product and company names mentioned on this website are trademarks™ or registered® trademarks of their respective owners. They are used solely for identification purposes, and their inclusion does not imply any affiliation with or endorsement by the respective trademark holders.

For important disclosures, risk information, and further details, please contact us.

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